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So far sammy has created 27 blog entries.

Payout, Tickets Redeemed, and Cost of Goods Sold

By: Howard McAuliffe The three terms “payout, “tickets redeemed,” and “cost of goods” sold are often used interchangeably but they refer to very distinct measurements.  This is important because the relationship between these measurements helps a manager to understand their operations.  We’ll define these terms, and then explain how to use them in your arcade. [...]

2018-07-11T13:07:16+00:00 July 11th, 2018|

Our Leadership Crucible

By: Gina Angeli Definition of crucible: : a severe test . : a place or situation in which concentrated forces interact to cause or influence change or development                                     - Miriam Webster’s Dictionary   We, in the Village, have the tremendous opportunity to share and learn about leadership together at Jump Start! This is a monthly [...]

2018-07-10T17:47:05+00:00 July 10th, 2018|

Traveling Skee-Ball

By: Jeff Hudson For over 50 years, Skee-Ball Alleys have been an integral part of the traveling Carnival Midway. This will continue for many years to come as we have put the finishing touches on an awesome new Skee-Ball Carnival Alley that was in operation for Magel Carnival Midways during the 4th of July holiday. [...]

2018-07-05T21:07:41+00:00 July 5th, 2018|

“Resolve to be tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and the wrong. Sometime in life you will have been all of these.” ― George Washington Carver

“Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.”  ― Leo F. Buscaglia By: Gina Angeli Simon Sinek is truly one of my favorite speakers. He has [...]

2018-06-13T13:01:31+00:00 June 13th, 2018|

Science of Merchandising: The Design-Merchandising-Upkeep Ecosystem

By: Tabatha Bender, Redemption Plus Did you know the design of your redemption area affects your merchandising, your product assortment, your upkeep strategy, your overall brand experience, and customer satisfaction?   Keeping up with your product assortment is no easy feat. Then there’s making sure all your prizes are presented well in your redemption area [...]

2018-06-11T14:16:37+00:00 June 11th, 2018|

Experiences Over Objects

By: Holly Hampton We all are lucky to work in a service industry, the service of entertainment!  From manufacturer to distributor to supplier to location venue, we all get to play a hand in providing fun to consumers of all ages. Millennials, now the largest generation, are disrupting several industries, as they view life and [...]

2018-06-11T16:36:08+00:00 June 11th, 2018|

Our Industry is Main Stream

By: Howard McAuliffe Nearly every day I see a video game or arcade on TV.  In addition, there are often multiple generations in the arcades I visit.  Grandparents of today grew up with pinball and parents with video games, so there is no generation gap for arcade customers.  Many of the operators and manufacturers are [...]

2018-05-09T14:10:48+00:00 May 9th, 2018|

“One of the most important leadership lessons is realizing you’re not the most important or the most intelligent person in the room at all times.” ― Mario Batali

By: Gina Angeli It was announced last week that the national unemployment rate fell to 3.9%. This means, chances are very likely that you have the challenge every day of making sure you have enough good people to serve your customers. You also have the challenge of keeping your good people as they are being [...]

2018-05-08T19:18:09+00:00 May 8th, 2018|

Believing in the Future While Cherishing the Past

By: Rick Rochetti I recently spent some quality time in the Chicagoland suburbs visiting various FEC locations with Bay Tek’s new President Jim Keane. Jim is new to the industry so this was an educational trip for him. For me, it was an exciting trip down memory lane. It was thrilling walking through some of [...]

2018-05-07T15:32:50+00:00 May 7th, 2018|

What Makes A Great Leader

By: Gina Angeli “You can get knocked down, and it hurts and it leaves scars. But if you're a leader, the people you've counted on will help you up. And if you're a leader, the people who count on you need you on your feet.” -General Stanley McChrystal General Stanley McChrystal led the Joint Special [...]

2018-04-10T20:37:47+00:00 April 10th, 2018|