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So far sammy has created 18 blog entries.

What Makes A Great Leader

By: Gina Angeli “You can get knocked down, and it hurts and it leaves scars. But if you're a leader, the people you've counted on will help you up. And if you're a leader, the people who count on you need you on your feet.” -General Stanley McChrystal General Stanley McChrystal led the Joint Special [...]

2018-04-10T20:37:47+00:00 April 10th, 2018|

Don’t Get Lost in the Past

By: Kylee Treankler Over the last year and a half, Bay Tek has been on a journey to get our production facility running more efficiently. Our single production line just wasn’t cutting it anymore with the growth that our business has seen in the last couple of years. With some very smart people, and some [...]

2018-04-10T17:44:58+00:00 April 10th, 2018|

Avoiding the “30-Day Decline”

By: Tabatha Bender, Redemption Plus We had several customers opt-in for a refresh of their redemption areas prior to Spring Break season. It’s a great way to make sure you have high-value products in your redemption area that drive game play and enhance customer experience. But now on the tail-end of Spring Break season, how [...]

2018-04-06T16:33:48+00:00 April 6th, 2018|

Focusing on the Future vs. Executing on the Present

By: Howard McAuliffe, Pinnacle Entertainment Group The family entertainment industry is hot right now.  Locations are profitable and new locations are opening every week.  Existing ticket redemption arcade models are flourishing, and most of us are busy.  Everyone knows nothing lasts forever, and prudent business people continuously examine their business models for improvement, threats, as [...]

2018-03-14T17:09:40+00:00 March 14th, 2018|

“Birds flock, fish school, people “tribe” – David Logan

By: Gina Angeli We, as humans, are pack animals; we naturally organize into groups. Our physical and emotional survival depends on the connections we establish with our “pack.” David Logan, in his TED Talk as well as in his book Tribal Leadership, defines these groups as “tribes.” A tribe is any group of people, large [...]

2018-03-14T15:47:28+00:00 March 14th, 2018|

Turn Your Staff into Loyalty Program Specialists!

By: Anna Heck At Bay Tek Games you will find passion, fun and loyalty to our families, friends and workplace. It’s known that customer loyalty is critical to profitability and growth. So how do you create that baseline of emotional and brand loyalty at your location? First point of contact: Whether it’s over the phone [...]

2018-03-12T19:59:01+00:00 March 12th, 2018|

Live and Learn

By: Ryan Cravens Joe Public (the poets of the 90’s) taught us that we need to Live and Learn before your bridge is burned. Now that you have a somewhat suspect earworm stuck in your head for the rest of the day, let me move on to the point. Many of us have been in [...]

2018-02-12T21:05:54+00:00 February 12th, 2018|

The Great Debate: Tickets or Ticketless?

By Whitney Froelich Our industry is currently facing a conundrum—with technology advancing every day and the green movement maintaining momentum, the future of the paper ticket is in question. While the ticket was once a driving force in game rooms everywhere paired with the all-powerful token, more and more fun centers are switching over to [...]

2018-01-15T20:00:51+00:00 January 15th, 2018|